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Sales Support Executive

Posted
05 Jul 2018
Agency
2M Employment Solutions Limited
Salary
£18,000 pa
Location
Wilmslow,Cheshire,United Kingdom
Job type
Permanent
Reference
2M-MM10988
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Description

Job title: Contact Centre Support Executive
Location: Wilmslow, SK9 5AR
Hours: 8.30-17.00
Salary: £18,000

We are looking to recruit a shining star in to our dynamic support team.

The Support Executives play a key part in contributing to the success of the Contact Centre by monitoring the quality of appointments booked by the sales team. You will listen to their calls to ensure that the correct sales process has been followed, rearrange cancelled appointments for the field-based business development team and manage their diaries effectively.

The role offers variety and would suit a true team player who enjoys working together to achieve a team goal which in turn assists the contact centre’s overall performance.

The role and the department are fast paced and therefore the ability to think on your feet and act on initiative is crucial to the success of the role.

The Person
Confident and with excellent customer service skills you will be comfortable managing internal relationships as well as speaking with external clients. You will thrive on working in a team to accomplish a shared goal and want to team to succeed.

About Us
We are Citation. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

Working for Citation you will receive 25 days holiday, subsided gym membership, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more.

It’s a great place to work because of the people we employ. Fun, professional and supportive, we want likeminded individuals who love to love their job (no ‘mood hoovers’ here thanks!). So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.

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2M Employment Solutions Limited
2M Employment Solutions Limited Sectors: Catering + Hospitality, HR and Training
Locations: Greater London, North West England, South East England, South West England, West Midlands