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Inbound Customer Service Advisor

12 Jan 2018
Red Dot
£15,100 to £17,100 pa
Job type
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Inbound Customer Service Advisor

January start

Location: Derry

Salary: £7.50ph (salary reviews in every 6mths) + monthly bonuses up to £300pm
Hours: Full time, rotational shift work between 8am-9.30pm, including occasional weekends

We are currently working in partnership with a reputable organisation situated in the Derry area. They are a well-established and are fast-evolving business with over 130,000 employees around the globe. I am currently seeking Inbound Customer Service Advisors to be a part of their fun and dynamic call centre team.

Whether you are a talented person looking for a new challenge, or a customer service professional seeking an opportunity to advance your career, we would love to hear from you!

Inbound Customer Service Advisors responsibilities:

As an Inbound Customer Service Advisor, you'll be handling inbound calls from existing customers regarding their products and services
Dealing with complaints effectively and efficiently by using your listening skills and empathy to provide appropriate solutions
Providing first time resolution to the issues they may have.

Inbound Customer Service Advisors skills:

***Ability to multi-task
***Confidence and great communication skills
***Ability to work under pressure whilst remaining calm and composed
***Flexibility to work varied shift patterns

Inbound Customer Service Advisors benefits:

***Various staff discounts
***Generous commission and salary reviews - We pay our staff over 1 million per year in bonus!
***Free onsite car parking/excellent transport links
***Pension scheme and healthcare plan
***28 days holiday
***Full training and development opportunities
***Opportunity to become a team leader within 6-12mths
***Regular work night outs and social get togethers

If you would like to join our community, why don`t you apply now?
We will contact all applicants asap, Interviews are currently underway!

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Red Dot
Red Dot Sectors: Call Centre and Customer Service, Customer Service and Call Centres
Locations: , North East England, North West England