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Customer Service Advisor - Banking - Inbound

Posted
31 May 2018
Agency
Red Dot
Salary
£17,000 pa
Location
Salford,Lancashire,United Kingdom
Job type
Permanent
Reference
20180625-PW2-HSBC
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Description

Customer Service Advisor - Banking
Salford Quays
FT permanent role
£17,026 starting salary paid fortnightly
Bonus opportunity paid monthly

About the role…

Working on behalf of one of the world’s largest banks as a customer service advisor you will be speaking to existing customers regarding their telephone banking enquiries. You will answer questions relating to account information such as payments, account transfers, password resets, and direct debits/standing orders.

If you enjoy delivering exceptional customer experience we want to hear from you!

Training Starts Monday 25th June for successful candidates

Salary : £17,026.75 + the opportunity to earn an extra £400 a month.

Hours : A rotational shift pattern working 5 out of 7 days between the hours of 8am-10pm, Monday-Sunday

Location : Salford

Benefits of the Customer Service Advisor role:

Fortnightly pay on a Friday.
28 days paid annual leave
Free on-site Parking
Full paid training provided ( working 9-5 Mon-Fri for first 6 weeks)
Genuine Progression Opportunities
Childcare Vouchers

Experience required for the Customer Service Advisor:

Due to the nature of the role you must be over 18
Ideally you will have 1 years Customer Service experience - whether its in retail, hospitality OR Customer Service Advisor in a call centre
DBS will be completed
Credit check to be completed
Hardworking, dedicated and motivated to deliver exceptional service to Customers at all time
Excellent communicator
Good tenure in previous roles

Key Words: Customer Service Advisor, Call Centre, Retail, Hospitality

To Apply for the Customer Service Advisor role click APPLY below or email your CV to perrie@reddotjobs.co.uk or call us on 0161 3941106

We look forward to hearing from you!

RedDot specialise in call centre and customer service roles

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Red Dot Sectors: Call Centre and Customer Service, Customer Service and Call Centres
Locations: , North West England, Northern Ireland